In the Hospitality Industry, Everything Is Up For Review

TripAdvisor, Yelp, Uber, Airbnb, Amazon.com, Expedia, Priceline – all are examples of online services where reviews
weigh heavily in consumer purchasing decisions. Indeed, we now inhabit a literal ‘Review Age’ where everything and
everyone under the sun can be given an online user evaluation in some way, shape or form. Moreover, when it
comes to hospitality, guests will also pass judgment on you, as a hotel operator, for how well you curate your
property’s online criticisms across all digital channels.

Sourced through Scoop.it from: www.hospitalitynet.org

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this:
search previous next tag category expand menu location phone mail time cart zoom edit close