Hospitality Net – What Your Hotel Needs to Know about Guest Intelligence 

“As a hotelier, you work hard to juggle multiple departments and concerns at any given moment. From reservations to check-ins, housekeeping, revenue management and the well being of guests, you are under a lot of pressure to ensure your property is performing at peak service levels. Maintaining a consistent focus on smooth hotel operations makes it even more difficult to identify where you fall short in pleasing guests. Herein lies the power of Guest Intelligence.”  according to RJ Friedlander

Sourced from: www.hospitalitynet.org

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